Right of revocation

You have the right to revoke this contract within fourteen days without giving any reasons.

The revocation period is fourteen days from the date on which you or a third party designated by you (other than the carrier) have taken possession of the last items.

In order to exercise your right of revocation, you must notify us (Merch and Fashion GmbH, Holzheimer Straße 75, 35428 Langgöns, support@merchandfashion.de, Phone: +49 6403 7893590, Fax: +496403 7893599) of your decision to revoke this contract by means of an unequivocal declaration (e.g. letter, fax or email). For this purpose, you may use the return portal, which, however, is not mandatory.

 

You may also electronically complete and submit the sample revocation form or other unequivocal declaration on our website www.merchandfashion.com. In case you make use of this option, we will immediately (e.g. by email) send you a confirmation of receipt of such revocation notice.

 

You will be deemed to have complied with the revocation period, if you send your notice of revocation before such period expires.

 

Consequences of revocation

 

If you revoke this contract, we are required to refund all payments we received from you (except delivery costs and any additional costs incurred as a result of you choosing a delivery method other than the lowest-cost standard delivery offered by us), without undue delay and at least within 14 days from the day on which we received your notice of revocation of this contract. Refunds will be processed using the same payment method, which you used for the original transaction, unless expressly agreed otherwise with you. We will not charge you any fees for the refund. We may hold off completing your refund until we have received the merchandise back, or you have supplied us with proof that you have returned the merchandise, whichever occurs earlier.

 

You are obliged to return or hand over all merchandise to us, without undue delay, but at least within 14 days from the day on which you gave us your notice of revocation of this contract. The above requirement is deemed satisfied if you return the merchandise before the 14-day period expires. You are required to bear the direct costs of returning the merchandise. You are only obliged to cover any depreciation in value of merchandise, if the depreciation is attributable to your improper handling of the merchandise when examining its condition, properties and function.

 

The right of revocation does not apply to the following contracts:

 

  • Contracts for the supply of goods, which are not prefabricated and the manufacture of which is subject to individual selection or determination by the consumer or which are clearly manufactured to the personal needs of the consumer.

 

The instruction on the right of revocation is created by Trusted Shops legal copywriter in collaboration with Wilde Beuger Solmecke Rechtsanwälte.